Tag: Forrester

Customers turn to social media and omni-channel supply.

Customer service and supply-chain models are changing rapidly and significantly, driven by online channels, according to the latest research.

Published 30-May-2013

New challenges for marketers

Customer-obsessed content marketing brings results. according to new research.

Published 30-May-2013

Trends in distributed marketing management

Business spending on automating, analyzing and optimizing marketing and sales functions are predicted to increase

Published 22-May-2013

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